Frequently asked questions
Everything you need to know before you store. Can't find what you're looking for? Just give us a call.
Getting started
Is there a minimum rental period?expand_more
Just one month. Contracts roll monthly. Simply let us know when you're ready to go and we'll sort the rest.
How do I book a unit?expand_more
You can reserve a unit online in about a minute, with no payment required to reserve. Alternatively, come for a free site visit first, meet the team and see the units in person, then book on the day if you're happy.
Can I have more than one unit?expand_more
Yes. Add as many units as you need when you book, or add more at any time by contacting the team.
Do I need to pay upfront?expand_more
No. You add your card on our secure checkout when you book online, and your first payment is taken on your move-in date.
Access & security
How do I access my unit?expand_more
Enter your personal PIN at the secure gate, any day, any time. Your access code arrives by email on your move-in day.
How do I open my container?expand_more
Every container has its own key safe. Your move-in email includes the combination, so you can collect your key and open your high-security padlock, which is included at no extra charge.
What security measures are in place?expand_more
Secure coded gate entry, perimeter fencing and fully monitored CCTV across the site. Each unit has its own high-security padlock.
Is there truly 24/7 access?expand_more
Yes. Genuinely. You can reach your unit at any time of day or night, 365 days a year. There are no time restrictions and no extra fees for out-of-hours access.
Pricing & contracts
Are there any hidden fees?expand_more
None. The price you're quoted is the price you pay, in writing, before you commit. No admin fees, no access fees, no surprise charges.
What is a rolling contract?expand_more
A rolling contract means you pay month-to-month with no long-term commitment. You're not locked in. When you're ready to leave, just let us know and we'll close your account.
Is contents cover included?expand_more
Yes. Contents cover is included with every small and large container unit at no extra cost. Details of your cover are included in your move-in paperwork.
Vehicle storage
What vehicles can I store?expand_more
Cars, vans, caravans, trailers and motorhomes. If you have something unusual in size, just give us a call and we'll confirm whether we can accommodate it.
Is the vehicle compound secure?expand_more
Yes. The outdoor vehicle compound is fully gated with coded entry and monitored by CCTV 24/7.
FAQ
Frequently asked questions
Everything you need to know before you store. Can't find what you're looking for? Just give us a call.
Getting started
Is there a minimum rental period?
Just one month. Contracts roll monthly. Simply let us know when you're ready to go and we'll sort the rest.
How do I book a unit?
You can reserve a unit online in about a minute, with no payment required to reserve. Alternatively, come for a free site visit first, meet the team and see the units in person, then book on the day if you're happy.
Can I have more than one unit?
Yes. Add as many units as you need when you book, or add more at any time by contacting the team.
Do I need to pay upfront?
No. You add your card on our secure checkout when you book online, and your first payment is taken on your move-in date.
Access & security
How do I access my unit?
Enter your personal PIN at the secure gate, any day, any time. Your access code arrives by email on your move-in day.
How do I open my container?
Every container has its own key safe. Your move-in email includes the combination, so you can collect your key and open your high-security padlock, which is included at no extra charge.
What security measures are in place?
Secure coded gate entry, perimeter fencing and fully monitored CCTV across the site. Each unit has its own high-security padlock.
Is there truly 24/7 access?
Yes. Genuinely. You can reach your unit at any time of day or night, 365 days a year. There are no time restrictions and no extra fees for out-of-hours access.
Pricing & contracts
Are there any hidden fees?
None. The price you're quoted is the price you pay, in writing, before you commit. No admin fees, no access fees, no surprise charges.
What is a rolling contract?
A rolling contract means you pay month-to-month with no long-term commitment. You're not locked in. When you're ready to leave, just let us know and we'll close your account.
Is contents cover included?
Yes. Contents cover is included with every small and large container unit at no extra cost. Details of your cover are included in your move-in paperwork.
Vehicle storage
What vehicles can I store?
Cars, vans, caravans, trailers and motorhomes. If you have something unusual in size, just give us a call and we'll confirm whether we can accommodate it.
Is the vehicle compound secure?
Yes. The outdoor vehicle compound is fully gated with coded entry and monitored by CCTV 24/7.